Useful Resources on the Internet

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www.oag.state.ny.us/consumer/consumer_issues.html

-- The New York State Attorney General’s Office: This is the web page for the agency of New York State that monitors and regulates many aspects of consumer rights, including fair debt collection, fair credit reporting, and other credit related issues. This site includes forms to file complaints with New York State.

www.ci.nyc.ny.us/html/dca/home.html

-- New York City Department of Consumer Affairs: This is the web page for the agency of New York City that monitors and regulates many aspects of consumer rights within New York City, including fair debt collection, fair credit reporting, and other credit related issues.

www.naca.net

-- National Association of Consumer Advocates (NACA): This is the web site for NACA which is a non-profit association of attorneys and consumer advocates dedicated to the protection of consumer rights. This site includes an enormous amount of information about all aspects of consumer law.

www.ftc.gov/ftc/consumer.htm

-- Federal Trade Commission (FTC): This is the agency of the Federal Government that monitors and regulates many aspects of consumer rights, including fair debt collection, fair credit reporting, and other credit related issues.

www.rcfp.org/taping

-- Can We Tape? A Practical Guide to Taping Phone Calls and In-Person Conversations in the 50 States and D.C. This is a guide to current state laws regarding the recording of collection calls throughout the United States. Again, however, consumers should always consult with a competent attorney before recording phone calls.


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